UPS SCS is making it easy and simple for clients to access information on LMS (Logistics Management System). 

LMS e-inquiry offers a convenient real-time access to the status information of customer orders, receipts and inventory. The LMS e-inquiry business-to-business Web application has been designed to enhance customer service and improve the timeliness of information. 

LMS e-inquiry has been designed to meet the needs of clients for on-line information access.

LMS e-inquiry Solution

Features
Benefits
Requirements
Demo
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USA: Log in

Features

      Customer Order Status Inquiry:

• Various search and select parameters
  
• Inquire on a specific order
  
• List orders for specific customers by date
  
• List, scan and select
  
• Display shipping information
  
• Display status within the four walls of UPS SCS DC
  
• Identify credit orders easily 
  
• List product details on an order
  

      Inventory Status Inquiry:

• Various search and select parameters
  
• Inquire by product code or UPC code
  
• View inventory levels on a specific product 
  
• Search by product description
  
• List all products that are out of stock
  
• Handles inventory from multiple DCs
  

      Warehouse Receipt Status Inquiry:

• Various search and select parameters
  
• Inquire on a specific receipt
  
• List product details on a receipt 
  

      Shipment Status Visibility:

• Shipment tracking through its entire life cycle
  
• Proactive exception alerts
  
• Multi-carrier EDI 
  
• Carrier Management reporting 
  

Benefits

• Cost effective access to information by leveraging your Internet connection
  
• Easy to use - requires familiarity with a browser; intuitive design 
  
• Using the Internet means accessing information when you need it 
  
• Reduced phone calls to UPS SCS
  
• Reduced paper printing and faxing 
  

Who can Benefit from LMS e-inquiry

• Customer Service Representatives
  
• Inventory managers and Analyst
  
• Sales Representatives
  
• Customers
  

Technical Requirements

• Internet access
  
• A browser such as Internet explorer or Netscape